Frequently Asked Questions
Everything you need to know about Bus Route Trainer.
About the App
What is Bus Route Trainer?
Bus Route Trainer is a mobile app for bus drivers who need to learn new routes. It shows the exact bus route on a map and guides you along it with GPS tracking and voice-prompted turn-by-turn navigation — like a sat-nav, but following the bus route instead of the fastest car route.
How does it work?
Choose your region and route, then drive the route in your own car. The app tracks your GPS position on the exact bus route path and announces upcoming turns, street names, and bus stops as you approach them. See our How It Works page for more detail.
Does it work offline?
Yes. Download your routes once on Wi-Fi, then drive without internet. This is essential for routes through areas with poor mobile coverage.
What phones does it work on?
Any modern Android phone or iPhone with GPS. The app runs in your browser — no app store download needed. You can install it to your home screen for quick access.
Is this an official app from my transit operator?
No. Bus Route Trainer is an independent training tool. Route data is sourced from publicly available transit data under open licences. It is not affiliated with or endorsed by any transit operator.
How accurate are the routes?
Routes are derived from official transit data — the same data that feeds Google Maps and other transit apps. However, routes can change over time. Always verify against official sources and follow real-world road signs.
Pricing
Is it really free to try?
Yes. Every region has free sample routes with full voice navigation. No time limit, no feature restrictions, no credit card required.
Why a one-time purchase instead of a subscription?
Most drivers need the app intensely for a few weeks while learning new routes. A subscription penalises short-term, intensive use. Pay once, keep your routes forever.
What are route data updates?
When bus routes change significantly, we process new data. You're notified in the app and can purchase the update at a reduced price (around 40% of the original). Your original purchase keeps working either way — updates are optional.
What if I move depots?
Purchase the new region. Your existing regions stay unlocked — you don't lose anything.
For Transit Operators
Can we get a licence for our whole depot?
Yes. We offer flexible corporate licensing including per-seat and per-learner options. Learn more about operator licensing or contact us.
Do you offer a free trial for operators?
Yes. We offer a pilot program for one depot or intake cohort — no commitment required. See results before buying.
Can we track which drivers have completed familiarisation?
Corporate licences include admin dashboard and compliance reporting features, giving you visibility into which drivers have practised which routes.
Privacy & Safety
Do you track my location?
GPS data is used in real-time to show your position on the route and trigger voice prompts. We do not store or transmit your driving history. See our Privacy Policy for full details.
Is my payment information secure?
Payments are processed by Stripe, a leading payment provider. Your card details never touch our servers.